Website Privacy Policy

This policy explains what Shenandoah Family Therapy, LLC (“we”) collects on shenandoahfamilytherapy.com, how we use it, and how to reach us. By using this website, you agree to this policy. Our Terms & Conditions also apply. If you are a therapy client, any client agreement between us controls where it conflicts with this policy.

Last updated: November 9, 2026.

What this site is

This website shares information about our practice and has a contact form. It is not a patient portal. Please do not send health records or other sensitive health information here. For scheduling or anything sensitive, please use our secure client portal, call (540) 324-9079, or email [email protected].

Information you send us

If you use the contact form, you may share your name (optional), an email address and/or a phone number (at least one is required), and a short message. We use that information to respond to your inquiry and to run our practice. Messages are emailed to our practice inbox. We do not sell this information.

The contact form uses Cloudflare Turnstile to help block spam. Our host, Cloudflare, may also see basic technical information when you visit, such as your IP address.

How we learn about site use

We use PostHog to understand how visitors use the site. We do not record what people type in the contact form. We do not use advertising cookies or ad networks.

Links to other sites

We link to other sites (for example, our client portal, Psychology Today, or Thrizer). Those sites have their own privacy practices. Please read their policies before you share information with them.

Minors

This website is for adults looking for therapy information for themselves or their families. If you are under 18, please use the site only with a parent or legal guardian. Do not send personal information about a minor through the public contact form unless a parent or guardian is involved.

How long we keep messages

We keep contact-form messages for as long as we need them to respond and to run the practice, in line with the law and our professional duties. After that, we delete or archive them.

Security

We take reasonable steps to protect information sent through the site. No website can guarantee complete security. Please do not use the public contact form for sensitive health details.

Contact us about privacy

Questions about this policy: email [email protected] or write:

Shenandoah Family Therapy, LLC
348 Louisa Street
Broadway, Virginia 22815
USA

We may update this policy from time to time. The “Last updated” date at the top will change when we do.